🚀 New — Optimus Agent · MCP server + skill.md available now → Try it✨ Now serving 14 free tools — no signup required📧 Verify emails in real-time⚡ Agentic Outbound AI sequences🎯 Let AI handle the heavy lifting🚀 New — Optimus Agent · MCP server + skill.md available now → Try it✨ Now serving 14 free tools — no signup required📧 Verify emails in real-time⚡ Agentic Outbound AI sequences🎯 Let AI handle the heavy lifting

Avg. first reply in Discord: 8 minutes

Talk to a real person. Usually fast.

Email support for the record, book time with sales when you're ready to talk pricing, or drop into Discord for a quick back‑and‑forth. No ticket queues, no chatbot maze.

Email support →Book a call with sales

✅ 4‑hour email SLA💬 Live in Discord📅 20‑min sales slots, same week

Ticket #4821● Replied

jane@acme.com · via email

"Quick question about catch‑all scoring on Microsoft domains — is it counted as a credit even when it comes back risky?"

AskOptimus support · 6 min later

"Yes — risky results are charged, invalid ones never are. Here's how the fallback scoring works for Microsoft…"

🎯 Resolved on first reply

8 min

Avg. reply on Discord

4 hrs

Avg. reply by email

24 hrs

Sales callback window

2,000+

Teams already supported

Four ways in. Pick whichever is fastest for you.

Same team behind every channel — nothing gets lost in a handoff.

✉️

Email support

Billing, account, product, or API questions. Best when you need a written record or want to attach a CSV or log.

support@askoptimus.ai →

📅

Talk to sales

Custom pricing, enterprise volume, or a live walkthrough of Find, Verify, Send, and the Agent layer. Book straight onto a rep's calendar.

Book a 20‑minute call →

💬

Open a Discord ticket

The fastest channel we have. Drop a ticket in #support and get a real‑time back‑and‑forth with the team, not a queue.

Join the Discord →

🌐

Follow along

Product launches, changelog highlights, and the occasional agent demo — not a support channel, but we do read our mentions.

X LinkedIn YouTube GitHub

Not sure which one to pick?

A quick guide so you land in the right place the first time.

✓ Billing or invoice question → Email support
✓ Bug in the API, MCP server, or webhooks → Discord or email
✓ Want a live product walkthrough → Book a call with sales
✓ Custom / enterprise pricing → Book a call with sales
✓ Quick "is this expected?" question → Discord
✓ Following launches and updates → Socials

Email support Open a Discord ticket

#supportDiscord · live

"Does the free tier include the catch‑all fallback?"

asked 3 min ago

"Not on Free — Starter and up. Happy to bump your trial if you want to test it first."

answered 4 min ago

💬 Real people, not a bot

Contacting AskOptimus, answered.

How do I contact AskOptimus support?

Email support@askoptimus.ai for product, billing, or account questions. Most replies land within 4 business hours.

What's the fastest way to get help?

Open a ticket in the #support channel on our Discord. Average first reply there is under 8 minutes during business hours.

How do I book a call with sales?

Use the Calendly link on this page to book a 20‑minute call directly on a rep's calendar — no forms and no waiting on a callback.

Does AskOptimus offer live chat?

Discord functions as our live chat — the support team and community are active there throughout the day.

How do I report a bug in the API or MCP server?

Email support@askoptimus.ai with the request ID or webhook payload, or post it in Discord's #support channel — both reach the same team.

Is there a status page for outages?

Yes. Check status.askoptimus.ai for real‑time uptime and incident history before opening a ticket.

Reach out. We'll take it from there.

Real people on email, sales calls, and Discord — every day.

Email support →Talk to sales

4‑hour email SLA · 8‑min avg. Discord reply · Same‑week sales slots